Our People

The home of great hospitality in Scotland - where every team member plays a vital role in creating exceptional experiences, meaningful moments and unforgettable stays at the heart of St Andrews.

HOME Values

At the Old Course Hotel, our HOME values are the foundation of everything we do. They guide how we work together, how we care for our guests, and how we show up for one another every day. More than principles on a page, these values shape our culture -creating an environment where people feel supported, respected and proud of the role they play.

By living our HOME values, we ensure that every interaction, decision and experience reflects our commitment to exceptional hospitality, genuine connection and creating moments that truly matter for both guests and our teams.

H

Heart reflects our profound commitment to care deeply about our work and the people we serve. We bring relentless passion and enthusiasm to every task, driven by a love for what we do. Our courage to always act with integrity ensures we not only meet but exceed the heartfelt expectations placed upon us.

O

One Team underscores our belief in unity and collaboration. By working collectively, we leverage diverse strengths and perspectives to achieve common goals. This synergy not only enhances our efficiency but also fosters a supportive and inclusive workplace where everyone’s contributions are valued.

M

Make Memories captures our mission to leave a lasting impression on every guest we encounter. We strive to turn ordinary interactions into extraordinary experiences, ensuring each guest carries with them unique and cherished memories of their time with us.

E

Empower is about fostering a culture where all team members feel confident and supported in their roles. We encourage each individual to take initiative, make decisions, and lead in their capacity, contributing to our overall success and innovation in hospitality.

Our Team

Meet some of the teams who bring the Old Course Hotel to life - from our revitalising Kohler Waters Spa to our passionate kitchen, housekeeping and golf services teams.

Kohler Waters Spa

Our Kohler Waters Spa team delivers restorative experiences rooted in wellbeing, relaxation and renewal. From skilled therapists to welcoming spa hosts, the team creates a calm, nurturing environment where every guest can fully switch off and reconnect.

Food & Beverage

Our Kitchen and Food & Beverage teams are the heartbeat of the guest experience. Working seamlessly across kitchens, restaurants and bars, they combine creativity, expertise and warm service to deliver memorable dining moments throughout the resort.

Events

The Events team brings celebrations, conferences and weddings to life. With meticulous planning, creativity and flawless delivery, they ensure every occasion feels personal, polished and memorable, from intimate gatherings to large-scale events.

Housekeeping

Our Housekeeping team sets the standard for comfort and care. With exceptional attention to detail, they ensure every room and space feels immaculate, welcoming and thoughtfully prepared, creating the perfect backdrop for every guest stay.

Concierge

Our Concierge team are local experts and trusted guides. From tailored recommendations to thoughtful personal touches, they go above and beyond to ensure guests experience the very best of St Andrews and its surrounding area.

Golf Services

At the world’s greatest golfing destination, our Golf Services team delivers expertise, organisation and passion. They play a vital role in creating seamless, memorable golf experiences for players travelling from across the globe

Benefits

We believe our people deserve to feel valued and supported. That’s why we offer a comprehensive benefits package including free meals and drinks in our complimentary staff canteen, generous discounts across the resort -from dining and room rates to spa and retail - plus wider Kohler Group discounts. Team members enjoy free access to Kohler Waters Fitness, featuring a fully equipped gym, 20-metre pool, sauna and hot tub. We also offer Cycle2Work, free mortgage advice, and 24/7 access to our Employee Assistance Programme, supporting both wellbeing and peace of mind.

Development & Growth

Your growth matters at the Old Course Hotel. From the beginning of your journey with us, our company induction welcomes you into our heritage, values and culture - setting you up for success. We invest in ongoing learning through continuing professional development, internal training and external learning partners. Our Training Champions programme empowers team members to shape a culture of excellence, while scholarships and apprenticeships, including the HIT Scotland Scholarship, open doors to meaningful career progression. With strong educational partnerships and tailored learning support, we are committed to nurturing talent and promoting from within.

ESG & Sustainability

Sustainability and social responsibility are integral to who we are. Our robust ESG framework guides how we operate, ensuring we make positive choices for our people, our community and our environment. Through our proactive Green Team, employees are encouraged to get involved in initiatives that drive real change across the hotel. We also proudly support three key charities, giving our teams the opportunity to contribute to causes that matter. For those passionate about sustainability, the Old Course Hotel offers the chance to grow within an organisation that places impact, responsibility and long-term thinking at its heart.

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