Our People

People Make the Place

At the Old Course Hotel, we believe a good job should bring good times – and support a good life. It’s our people who bring the place to life, with every role playing its part in shaping the experience, from the warm welcome at the door to the careful work behind the scenes that guests never see but always feel.

What makes working here so rewarding is the mix of people and paths that cross every day. Chefs, therapists, concierges, waiters, housekeepers and gardeners work side by side, supported by a dedicated office team – from IT and Finance to Marketing, HR and Events – all helping one another do their best work.

Across the resort, professional respect is a given and genuine friendships are formed, often spanning departments and generations. Our team ranges from ages 16 to 73, from first jobs and placements to second careers and long‑term hospitality professionals. People join us to learn, to grow, to change direction, or to build a career that lasts.

With long‑serving team members, colleagues from 38 nationalities and countless stories of progression, the Old Course Hotel is not only a destination for active wellbeing and indulgent good times – it’s a place where people stay, grow and thrive. A place that feels a lot like HOME.

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Our teams

From the moment guests arrive, our Front of House team makes everything feel effortless. Drivers, porters, concierge and reception work together to create a warm, seamless welcome, with thoughtful touches that turn a stay into something truly memorable.

Spa & Wellness

Wellbeing is at the heart of what we do. Our Spa & Wellness team delivers restorative, thoughtful experiences that help guests feel their best, combining expert care with warmth and intuition.

Food & Beverage

From relaxed lunches to celebratory dinners, our Food & Beverage teams bring flavour, flair and genuine hospitality to every table. They’re all about creating moments - whether that’s a perfectly poured glass or an event to remember.

Housekeeping

The quiet heroes of the hotel. Our Housekeeping team brings care, pride and precision to every room, creating spaces that feel calm, welcoming and beautifully considered - the foundation of a great stay.

Golf

At the Home of Golf, our Golf concierge team is made up of specialists. From tee times to transport, their expertise ensures every golfing experience is smooth, memorable and completely stress-free.

Maintenance

Behind the scenes, our Maintenance team keeps everything running smoothly. Their work ensures the hotel feels effortless for guests - even though it takes real expertise to make it so.

Front of House

Groundskeeping

Our Groundskeeping team cares for some of the most iconic turf in the world. Their dedication, skill and respect for the landscape ensure the courses are presented at their very best, day after day.

Retail

Our Retail teams bring the spirit of the hotel to life through beautifully curated spaces, helping guests take a little piece of the Old Course experience home with them.

Support Teams

From Finance and IT to People, Sales, Marketing, Revenue and Events, our Support Teams are the engine behind the scenes, enabling our frontline teams to shine and ensuring the hotel continues to evolve.

Our values

Our HOME values guide how we work, how we care for our guests, and how we support one another - not as corporate slogans, but as everyday behaviours.

Heart

We care deeply about what we do and the people around us. We bring passion, integrity and pride to every role.

One team

We work together, support one another and value every contribution. Success here is always shared.

Make memories

We believe the smallest details can create the biggest moments - for guests and for each other.

Empower

We trust our people. We encourage initiative, confidence and growth at every level.

Meet some of our team players

Behind every great guest experience is a great story. Meet a few of the people who help bring the Old Course Hotel to life from first careers to second acts, and journeys that span continents.

Shamraza Zalatif, Housekeeping

“Hard work is recognised here. If you are dedicated and loyal, there are real opportunities to grow.”

Having taught at college level for 10 years, Shamraza brought strong people skills and a passion for learning to her role at the Old Course Hotel. Joining in 2022 as a Room Attendant, she quickly progressed and is now a Training Champion within Housekeeping. She thrives in the hotel’s fast-paced, team-oriented environment and values the genuine support from management. Having completed extensive training, Shamraza now helps identify development opportunities within her department. For her, the most rewarding moments come from positive feedback and seeing the impact her attention to detail has on each guest’s stay.

Soma Orehoczki, Head Sommelier

“I’ve worked every job imaginable in the wine trade, but helping guests find a bottle they truly love is still the best part of my job.”

Soma Orehoczki brings a global perspective and a playful curiosity to every wine list at the Old Course Hotel. Born in Hungary, he has worked across Budapest and the UK, mastering every role in the trade before joining the hotel. At Road Hole Restaurant, The Jigger Inn, Hams Hame, and Swilcan Loft, Soma introduces guests to both classic favourites and hidden gems from emerging regions, pairing wines thoughtfully with each dish. Passionate, approachable, and full of knowledge and enthusiasm, he ensures every sip is memorable.

Gerry Hood-Leeder, Head Gardener

“There’s nothing better than seeing guests pause to admire a corner of the garden we’ve nurtured from scratch.”

With a degree in illustration, Gerry brings an artist’s eye to every corner of the Old Course Hotel grounds. After 13 years at Burncoose Nurseries in Cornwall where she earned multiple RHS Chelsea Flower Show medals she joined the team here in 2023, ready to adapt her creative, artful approach to the harsh Scottish climate. From drought-tolerant Mediterranean shrubs to pollinator-friendly plantings, as well as herbaceous perennials and fragrant herbs, Gerry’s work blends beauty and sustainability, delighting both the eyes and the senses.

Malcolm Wowk, Head of Golf Concierge

“Helping guests enjoy every moment on the incredible courses in the Home of Golf is what makes my job so special.”

Born and bred in St Andrews, Malcolm has golf in his DNA. His love for the game was sparked as a nine-year-old watching Costantino Rocca’s famous 1995 putt, and he’s been immersed in the sport ever since. Starting his career at St Andrews Links as a starter and ranger, Malcolm progressed to Head Starter at The Duke’s before joining the Old Course Hotel, first in concierge and now as Head of Golf Services. Passionate about creating seamless, unforgettable golf experiences, he thrives on helping guests navigate the Home of Golf while sharing his local insight, warmth, and love of the game.

Jessica Paton, Wedding Coordinator

“I thrive on making connections with couples, their guests, and our team - every wedding is a chance to make memories people will cherish forever.”

Meet Jess, our wedding coordinator, who brings couples’ dreams to life from the first enquiry right through to their big day. Jess started her career part-time in the Pro Shop, learning the ropes of hospitality before moving into events, where she’s gone on to win awards for her creativity and dedication. From organising and styling to perfecting every detail, she ensures each celebration flows seamlessly, balancing the big moments with the little touches that make weddings truly unforgettable.

David McEachran, Assistant Head Concierge

“For many guests, the Old Course Hotel is a bucket list experience and it’s a pleasure to be a part of making sure it’s an unforgettable one.”

David brings warmth, expertise, and a knack for creating seamless stays to every interaction at the Old Course Hotel. Formerly with Sky TV, he’s embarked on a second career as a concierge, loving the chance to make every visit memorable. From arranging local tours and managing luggage to helping guests navigate St Andrews’ many must-sees and hidden gems, David ensures each experience feels personal. For him, it’s all about combining professionalism with genuine care - the kind that keeps guests returning again and again.

Perks & benefits

From daily treats to real rewards, our benefits are designed so you can thrive on and off the clock.

Fuel for the day: Complimentary hot meals and endless tea and coffee in The Bothy - no need to make a detour on your way in for a caffeine fix!
Active wellbeing: Free access to Kohler Waters Fitness, including a fully equipped gym, 20-metre pool, sauna and hot tub - perfect for energising mornings or unwinding after your shift. We also support healthier lifestyles through our government-backed Cycle2Work scheme, saving you up to 47% on a new bike and accessories.
Indulgent good times: Enjoy the luxury experiences you help create with generous discounts across the resort from dining and rooms to spa treatments and retail, plus wider Kohler Group perks including discounts at Kohler Hospitality properties in the US and 40% off Kohler Mira products.
Beyond the workplace: Support that extends into everyday life, including free mortgage advice to help navigate one of life’s biggest decisions and 24/7 access to our Employee Assistance Programme. Through our Perkbox platform, you’ll also unlock a wide range of savings and rewards from cinema and leisure discounts to food and drink offers, lifestyle brands, wellbeing resources and monthly treats, all designed to make life outside of work that little bit easier.

Growth & development

At the Old Course Hotel, your growth really matters to us. From day one, our induction introduces you to our heritage, values, and culture, giving you the foundations to thrive. We support your learning every step of the way, with on-the-job training, professional development, and opportunities through external partners. Our Training Champions programme puts team members in the driver’s seat, helping shape a culture of excellence. Scholarships and apprenticeships, including the HIT Scotland Scholarships, give doors to real career progression, while tailored learning support ensures everyone can reach their potential.

Learning & development

Delivering exceptional experiences for our guests starts with developing exceptional people. Whether it’s mastering role-specific skills, fine-tuning service standards, or stepping into leadership, we provide the training and support you need to feel confident, capable, and ready to shine. Our blended approach combines soft and technical skills to help you succeed, whether it’s your first job in hospitality, a second career, or a long-term journey with us.

Growth here isn’t just a buzzword - it’s built into the way we work. We love spotting talent and helping people progress from within, so every team member has the chance to shape their own career. Our environment supports learning at every stage, across generations, from first-time team members to seasoned hospitality professionals. This diversity in our team is part of what makes OCH such a great place to work.

We invest in our people, because when you grow, we all succeed. You own your career, and we’re here to support your ambitions every step of the way.

Sustainability & community

Caring for people, the planet, and our local community is central to life at the Old Course Hotel.

Sustainability and social responsibility are woven into how we operate, guided by our ESG framework and brought to life by our Green Team. Team members are encouraged to get involved in initiatives that make a real difference, from environmental projects to community partnerships.

We also support three local charities, giving our teams meaningful ways to contribute beyond the hotel. It’s all part of looking after today - and safeguarding tomorrow.

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